I tried to phone a guy at a certain Scottish City Council (no names, no places …). Obviously he was not there, so I got through to the council’s voice mail system: “Welcome to (name withheld) City Council’s voice mail system. If you want to retrieve your messages, please put in your ID. If you want to leave a message, please put in the extension number…”
It is obviously essential that council staff can do their work efficiently. Whether I can reach the person I need to speak to seems far less important.
Closed
Published by Peter Troxler September 1st, 2005